Problems with the online sale of train tickets: “Ukrzaliznytsya” has extended the work of Kass

Проблемы с онлайн-продажей билетов на поезда: "Укрзализныця" продлила работу касс

“Ukrzaliznytsya” 5 Dec extended the work of the railway counters at the railway station in Kiev in connection with the issues purchasing train tickets via the Internet and complaints of passengers. This is stated on the company’s website in Facebook.

“The work of the ticket office of station Kiev-Passenger today extended to 22 hours. Only in this mode in a Metropolitan train station will work 31 office. For those who have decided to purchase a travel document that is in a railway office”, — stated in the message.

At the same time “Ukrzaliznytsia” recognize that the great demand for train tickets makes the normal work of the booking.uz.gov.ua.

“It can cause some complications in the process of completing the acquisition of travel documents by passengers via the Internet. The specialists of “Ukrainian Railways” in online support the stability of the system, is the personal recovery of funds and completion of tickets customers who have had problems with acquisition of travel documents”, — specify in the company.

In particular, users of social networks began to complain that purchased the tickets via the online system came additional forms that had to be printed out at the box office. As a result, banks lined up in long queues, and some passengers were not able to get into your train.

We read in the Telegram channel, Facebook and Twitter

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